Refunds & Payments Policy

Today, Talxen is free. There are no ads and no charges to use Talxen. This policy sets out how payments and refunds will work if and when optional paid features are introduced, so it is clear in advance for you and for our payment providers.

1.What you may be able to buy

In the future we may offer optional paid features, such as subscriptions, upgrades, or one-time in-app purchases. Any paid feature, its price (including applicable taxes), and its billing period will be shown clearly before you confirm a purchase. Prices are in the currency displayed at checkout.

2.How you pay

Mobile app purchases are processed by the Apple App Store or Google Play and billed to your store account under those stores' terms.
Web or direct purchases (if offered) are processed by a third-party payment provider. We do not store your full card number; the payment provider handles card data under the PCI-DSS standard.

3.Subscriptions & auto-renewal

Subscriptions renew automatically for the same period at the then-current price until cancelled. You can cancel at any time; cancellation stops the next renewal and you keep access until the end of the current paid period. Manage or cancel store subscriptions in your Apple ID or Google Play account settings; manage direct subscriptions from your Talxen account or by contacting us.

4.Refunds

Store purchases: refunds for purchases made through the App Store or Google Play are handled under those stores' refund policies. Request them via Apple or Google Play. We can help you where the store allows the developer to assist.
Direct purchases: if you buy directly from us and are not satisfied, contact support@talxen.com within 14 days of purchase and we will review your request. Digital services that have been substantially used may not be refundable except where the law requires.
We do not provide refunds for violations of our Terms that lead to suspension or termination.

5.Your consumer-law rights

Your mandatory consumer rights: nothing in this policy limits any consumer guarantee, refund, cancellation, or withdrawal right you have under the mandatory law of your country that cannot lawfully be excluded. If a paid service has a major failure, you may be entitled to a refund or other remedy under that law.

6.Billing issues & chargebacks

If you see a charge you don't recognise, contact support@talxen.com first — we can usually resolve it quickly. Filing a chargeback without contacting us may result in your account being suspended pending review.

7.Price & policy changes

We may change prices and this policy. For subscriptions, we will give notice of price changes before they apply to your next renewal, as required by the stores and applicable law.

8.Contact

Billing & refunds: support@talxen.com
Merchant / operator: Muhammad Waqas — Talxen · Pakistan

This document is provided for transparency and compliance purposes and is not legal advice.