The fastest way to reach us is by email. We read every message and aim to reply within a few business days.
- General & account support
- support@talxen.com
- Report abuse
- support@talxen.com (subject “Report abuse”)
- Child safety
- support@talxen.com (subject “Child Safety”)
- Privacy & data requests
- support@talxen.com
- Operator
- Muhammad Waqas — Talxen · Pakistan
Common tasks
- Delete your account & data — see Account & Data Deletion.
- Report a user, message, or media — use the report option in the app, or email us.
- Block or mute someone — open their profile in the app and choose Block or Mute. It's private.
- Manage signed-in devices — Settings → Account → devices, where you can sign out remotely.
- Notifications — Settings → Notifications. Marketing messages are off by default.
- Appeal a moderation decision — email us with the subject “Appeal”.
Emergencies
If you or someone else is in immediate danger, contact your local emergency services first. For suspected child exploitation, see our Child Safety Standards.
Policies
Read our Privacy Policy, Terms of Service, Community Guidelines, Child Safety Standards, Refunds & Payments, and Cookie Policy — all in one place in our Legal centre.